Shipping Policy (Garments & Footwear)

Own Choice Enterprise | www.ownchoice.shop

We aim to provide our customers with a smooth and transparent shipping experience. Please read our shipping policy carefully.

🚚 Shipping Locations

* We deliver products across India.

* Currently, international shipping is not available.

⏱️ Order Processing & Dispatch Time

* Orders placed before 3:00 PM (IST) will be dispatched on the same day after 3:00 PM, subject to order confirmation and availability.

* Orders placed after 3:00 PM (IST) will be dispatched on the next working day.

* Orders are generally processed within 1–2 business days.

* Processing time may be extended during Sundays, public holidays, festivals, sales, or special offers.

📦 Estimated Delivery Time

(Depending on delivery pin code)

* Metro Cities: 3–5 working days

* Other Cities & Towns: 4–7 working days

* Remote Areas: 6–10 working days

Delivery timelines are estimated and not guaranteed and may vary based on courier partner operations and location.

💰 Shipping Charges

* Free Shipping on orders above ₹1199/-

* Applicable shipping charges (if any) will be clearly displayed at checkout before payment.

👕👟 Products Covered

This shipping policy applies to:

* Garments (Clothing)

* Footwear (Shoes, Sandals, Slippers)

* Other accessories

📍 Order Tracking

* Once your order is shipped, a tracking ID will be shared via email/SMS.

* Orders can be tracked using the courier partner’s tracking link.

❌ Cash on Delivery (COD)

* Cash on Delivery (COD) is currently not available.

* Only prepaid orders are accepted at present.

* COD may be introduced in the future on selected pin codes only, subject to additional verification and terms.

🚫 Delivery Delay or Failed Delivery

* If delivery fails due to incorrect address, incorrect contact details, or customer unavailability, re-shipping charges (if applicable) shall be borne by the customer.

* Own Choice Enterprise shall not be responsible for delays caused by courier partners or unforeseen circumstances.

📸 Damaged / Incorrect Items

If you receive:

* A damaged product, or

* A wrong size or incorrect item,

Please contact us within 24 hours of delivery with clear unboxing photos or videos for verification.

📞 Customer Support

For any shipping-related queries, please contact:

* Phone: 9429555962 / 9824886463

* Email: ownchoicecs@gmail.com

Own Choice Enterprise reserves the right to modify or update this Shipping Policy at any time without prior notice.

Thank you for shopping with Own Choice Enterprise! 🙏

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Shipping Policy