Own Choice Enterprise | www.ownchoice.shop

At Own Choice Enterprise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website.

By using our website, you agree to this Privacy Policy.

🔐 Information We Collect

When you visit or place an order on our website, we may collect the following information:

* Your name

* Mobile number

* Email address

* Shipping and billing address

* Payment details (processed securely via payment gateway)

* Order and transaction details

We do not store your card, debit, or net banking details on our servers.

🛒 How We Use Your Information

Your information is used only for:

* Processing and delivering your orders

* Order confirmation, updates, and customer support

* Resolving complaints, returns, or refunds

* Improving our website and services

* Preventing fraud, fake orders, or misuse

If Cash on Delivery (COD) is enabled in the future, we may contact you via call or WhatsApp for order verification purposes only.

💳 Payment Security

All online payments are processed through secure and trusted payment gateways. We do not have access to or store your sensitive payment information.

🚚 Sharing of Information

We may share your information only when necessary with:

* Courier and delivery partners (for shipping)

* Payment gateway providers (for payment processing)

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

📞 Communication

We may contact you via:

* Call

* SMS

* WhatsApp

* Email

Only for:

* Order confirmation

* Shipping updates

* Customer support

* COD verification (if applicable in the future)

We do not send spam messages.

🚫 Data Protection & Security

We take reasonable steps to protect your personal information from:

* Unauthorized access

* Misuse

* Loss or disclosure

However, no online platform is 100% secure, and we cannot guarantee absolute security.

🚫 Fraud Prevention

We reserve the right to use customer information to:

* Detect fake orders or fraud

* Block users involved in misuse, false claims, or delivery refusal

* Protect our business and genuine customers

👶 Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

📝 Policy Updates

Own Choice Enterprise reserves the right to change or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately once posted on the website.

📞 Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

* Email: ownchoicecs@gmail.com

* Customer Care: +91 9429555962 / +91 9824886463

Thank you for trusting Own Choice Enterprise and shopping with us! 🙏

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