Returns & Refunds policy

You are entitled to cancel your order within 03 days without giving any reason for doing so.

The deadline for canceling an order is 03 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail ownchoicecs@gmail.com

We will reimburse you no later than 03 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

In the event you receive a product in damaged/ defective condition and wish to return it, please contact our Customer Care only WhatsApp at (9429555962) or e-mail us at ownchoicecs@gmail.com within 3 days and inform us about the same with your Order ID No.

We do not accept returns of product that has been fully/ partially lost or damaged by the customer.

We do not accept returns of such products as the date is 03 days old. Refund policy is valid only for 03 days.

The exchange/refund will be issued when the product is received, inspected & approved by our Quality Check team.

The refunds will take a minimum of 6-7 working days from the date of receipt of the goods by us at our below-mentioned address.

OWN CHOICE Opposite Bharat Gas Agency, Ram Park Street No. 1, Rail Nagar Rajkot 360001

Post receipt and approval of goods a confirmation will be sent to the customer on the status of the request placed by the customer on the communication details provided to us.

All return/ exchange products must be in unused condition, in their original box & includes all packing material, & all accessories. Customer cannot return any product purchased via E- Commerce Partners or at our Retail stores, similarly vice versa.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail ownchoicecs@gmail.com